While we do our best to be as accurate as possible, sometimes human error results in a wrong item being sent, or a small mark missed on a item. Issues like this rarely arise but when they do just contact us and we'll handle it ASAP.
Change of Mind
For items that are print on demand (which may take up to 5 working days to ship once the order is received) we aren’t able to offer cancellations, exchanges or refunds due to change of mind. ‘Change of Mind’ includes but not limited to, wanting a different design or ordered the wrong size.
For other items, an exchange or refund will be at the discretion of the office which sells the item.